oxirenquilo Financial Services Logo

oxirenquilo

Financial Solutions

Privacy Policy

Last Updated: January 15, 2025

Introduction

oxirenquilo (ABN 47 123 456 789) respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website oxirenquilo.com or use our budget approval workflow services.

This policy applies to all personal information we collect or receive about you, including through our website, email communications, phone calls, and any other interactions with our services. By using our services, you consent to the collection and use of your information as described in this policy.

Information We Collect

We collect various types of information to provide and improve our services to you. The information we collect includes:

  • Personal identification information such as name, email address, phone number, and postal address when you register for our services or contact us
  • Financial information including budget data, approval workflows, and transaction details necessary for our budget management services
  • Technical information such as IP address, browser type, operating system, and device information when you access our website
  • Usage data including pages visited, time spent on our site, and interaction patterns to improve our services
  • Communication records including emails, chat messages, and phone call logs when you interact with our support team
  • Professional information such as job title, company name, and industry details relevant to our business services

We only collect information that is necessary for providing our budget approval workflow services and improving your experience. We never collect sensitive personal information unless explicitly required for our services and with your consent.

How We Use Your Information

Your information is used to deliver our budget approval workflow services effectively and to maintain a high standard of customer service. We use your personal information for the following purposes:

  • To provide, operate, and maintain our budget approval workflow platform and related services
  • To process your requests, transactions, and communications with our team
  • To send you important updates about our services, policy changes, and system maintenance
  • To improve our website functionality and user experience through analysis of usage patterns
  • To provide customer support and respond to your inquiries and concerns
  • To comply with legal obligations and regulatory requirements applicable to financial services
  • To protect against fraud, unauthorized access, and other security threats

We do not use your personal information for marketing purposes without your explicit consent. Any promotional communications will include clear unsubscribe options, and we respect your communication preferences.

Information Sharing and Disclosure

We understand that your trust is paramount when sharing personal and financial information. oxirenquilo does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

  • With trusted service providers who assist us in operating our platform, conducting business, or servicing you, provided they agree to keep information confidential
  • When required by law, court order, or governmental authority, or to protect our legal rights and interests
  • In connection with a business transfer, merger, or acquisition, where personal information may be transferred as part of business assets
  • With your explicit consent for specific purposes that you have approved
  • To prevent fraud, protect security, or address technical issues that may affect our services

All third-party service providers are carefully vetted and required to maintain the same level of data protection and confidentiality that we uphold. We ensure that any data sharing arrangements comply with Australian Privacy Principles and relevant data protection regulations.

Your Rights and Choices

Under Australian privacy law, you have several rights regarding your personal information. We are committed to honoring these rights and providing you with control over your data:

  • Right to access: You can request copies of the personal information we hold about you
  • Right to correction: You can ask us to correct any inaccurate or incomplete information
  • Right to deletion: You can request deletion of your personal information, subject to legal and contractual obligations
  • Right to restrict processing: You can ask us to limit how we use your information in certain circumstances
  • Right to data portability: You can request your information in a commonly used format for transfer to another service
  • Right to object: You can object to certain types of processing of your personal information
  • Right to lodge a complaint: You can file a complaint with the Office of the Australian Information Commissioner if you believe we have mishandled your information

To exercise any of these rights, please contact our privacy officer using the details provided at the end of this policy. We will respond to your request within 30 days and may require verification of your identity to protect your privacy.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

  • Encryption of data both in transit and at rest using industry-standard protocols
  • Regular security audits and vulnerability assessments of our systems
  • Strict access controls and authentication procedures for staff accessing personal information
  • Secure data centers with physical security measures and environmental controls
  • Regular backup procedures and disaster recovery planning to protect against data loss
  • Staff training on privacy and security best practices
  • Incident response procedures to address any potential security breaches promptly

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to using reasonable measures to protect your data.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy and to comply with our legal obligations. Our retention periods vary based on the type of information and its purpose:

Information Type Retention Period Reason
Account Information Duration of service + 7 years Legal and contractual requirements
Financial Records 7 years after last transaction Australian tax and financial regulations
Communication Records 3 years from last contact Customer service and dispute resolution
Website Analytics 2 years from collection Service improvement and analysis

When the retention period expires, we securely delete or destroy your personal information unless we are required to retain it longer by law. You can request earlier deletion of your information, subject to our legal and operational requirements.

International Data Transfers

Your personal information is primarily stored and processed within Australia. However, some of our service providers may be located overseas, including in the United States and European Union. When we transfer your information internationally, we ensure adequate protection through:

  • Contractual arrangements that require overseas recipients to protect your information to Australian standards
  • Verification that the recipient country has adequate privacy laws as recognized by Australian authorities
  • Implementation of additional safeguards such as encryption and access controls
  • Regular monitoring and auditing of overseas service providers' compliance with privacy requirements

We will notify you if we plan to disclose your personal information to overseas recipients and provide details about the countries involved, unless it is impracticable to do so.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. These technologies help us understand how you interact with our services and improve functionality.

  • Essential cookies that are necessary for basic website functionality and cannot be disabled
  • Analytics cookies that help us understand website usage patterns and improve user experience
  • Functional cookies that remember your preferences and settings for future visits
  • Security cookies that help protect against fraudulent activity and unauthorized access

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. Most browsers allow you to view, delete, and block cookies from websites.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will:

  • Post the updated policy on our website with a new "Last Updated" date
  • Send notification emails to registered users about material changes
  • Provide a summary of key changes in plain language
  • Give you reasonable time to review changes before they take effect

We encourage you to review this privacy policy periodically to stay informed about how we protect your information. Continued use of our services after policy changes indicates your acceptance of the updated terms.

Privacy Questions and Contact Information

If you have questions about this privacy policy or how we handle your personal information, please contact our Privacy Officer:

oxirenquilo Privacy Officer
7 Quinn St, Bundaberg QLD 4670, Australia
Phone: +61 2 6179 4627
Email: privacy@oxirenquilo.com

We aim to respond to all privacy inquiries within 5 business days. For complaints about our privacy practices, you can also contact the Office of the Australian Information Commissioner at oaic.gov.au or call 1300 363 992.